Due to a global systems outage that’s impacting all industries including airlines, payment processing, and hospitals, we are unable to take new credit card information. In the meantime, we can process orders with credit cards already on file and PayPal.

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Customer Care Team

Neora’s Customer Care Team is tasked with one simple mission: keeping you happy. We are here to help and, when we learn about an issue, our goal is to make it right. Please don’t hesitate to contact us!

Contact Information

Phone (Continental U.S.): 855.463.7486

Support Hours:


Monday-Friday 8:00 a.m. - 5:00 p.m. CT

Email: support@neora.com

Support Website & FAQ: https://support.neora.com/

Email: communications@neora.com

Press and Business

For Business-related Inquiries:

Krupp Kommunications


(972) 961-6171